Product management
Frame the right problem, learn from feedback, and decide with incomplete evidence.
Thinking practices that matter here
- Problem-Solving & Creativity
Problem framing
The first wording of a problem is a hypothesis, not the job itself.
- Evidence & Epistemology
Correlation is not causation
Things that move together, or one after the other, are not yet a cause.
- Judgement & Decision-Making
Decisions and outcomes
A careful choice can turn out badly, and a reckless one can get lucky.
- Judgement & Decision-Making
Sunk cost
Money and time already spent cannot be recovered by a worse next step.
A sample scenario
Usage rose after a redesign. Did the redesign cause it, or did something else move at the same time?